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Customer Reviews

Review Date: December 1st, 2014

Member:
Lynda DiStefano
North Providence, RI, 02904
Date of Service:
11/30/2014
Cost of Service:
99.00
What Did We Do For You:
Lux provided car service for our family from our rental home in Parker and drove us to DIA.
How'd It Go:
It was a great experience. Our driver was polite and professional, and perhaps, most importantly, on time! The car was roomy and comfortable, with sufficient room for all four passengers and their luggage. The driver, whose name I'm sorry to say I can't recall!, drove safely, and we arrived at the airport with sufficient time to go through security and get to our gate. Our fare quote was the lowest I'd received when selecting a car service. Unfortunately, I experienced difficulty both establishing an account and making my reservation when using the website; neither could option could be completed, and I would be returned to the home page after having entered all the requested information. Fortunately, I was able to download the app for Android, allowing me to complete my reservation without any difficulty at all. Thank you for having made our trip to the airport stress free!
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Review Date: October 20th, 2014

Member:
Jim Prugh
Lakewood, CO, 80227
Date of Service:
10/19/2014
Cost of Service:
$176.00
What Did We Do For You:
Provide transportation from home to downtown Denver. Provide transportation from downtown Denver to home.
How'd It Go:
Ismail arrived on time at our home with the sedan that we had been promised. After ensuring that we could receive texts, we set out for our evening. Ismail is a great chauffeur. His driving skills are excellent: hands at 9 and 3, following speed limits, signalling appropriately, avoiding potholes and manhole covers, asking if we were comfortable with the heating/cooling in the back seat. Wow! For our return, he let us know that he had changed vehicles. What a wonderful experience. We are very pleased with Luxury Limo who provided transportation on a busy night when the Broncos had a very important game. Thanks to Lux Limo and especially to Ismail!
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Review Date: August 10th, 2014

Member:
Tracy Robbins
Merill, WI, 54452
Date of Service:
08/06/2014
Cost of Service:
$71.50
What Did We Do For You:
Took my husband and I from Downtown Denver - Homewood Suites to airport
How'd It Go:

Our driver, Booba was an exceptional driver! It was nice receiving a text from him letting him know that he was our driver and on his way with approximate arrival time. The drive to the airport was very comfortable. Booba was very courteous and professional. My husband and I enjoyed the ride to the airport and it was great meeting Booba! We will definitely use Lux Limo next time we are in Denver. Thank you!!!!

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Review Date: July 29th, 2014

Member:
Amy Z
Denver, Co,
Date of Service:
07/09/2014
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What Did We Do For You:
From Yelp
How'd It Go:
I used Lux Limo service this past weekend for transportation to DIA. This company is fantastic! Upon calling I received excellent customer service from Ariel. At the mid-point of our trip we unexpectedly had to change hotels, Lux was super understanding of our situation and made the change to our reservation without any questions! They even adjusted our rate since the hotel we changed to was closer to the airport. I honestly did not expect that to happen. Our driver Alvin was professional, friendly, and courteous, I would request him again for future trips. Don't hesitate, use LUX they were wonderful...and they were the most reasonably priced out of all the services I called within the area. Next time I'm in Denver, I will be using their services again. From Yelp User.
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Review Date: July 14th, 2014

Member:
Sarah M
Denver, Co,
Date of Service:
07/14/2014
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What Did We Do For You:
From Yelp
How'd It Go:
Reviews for Lux Limo all seem to read the same: easy reservations, reasonable prices, prompt drivers, complete satisfaction. I've had some terrible experiences with limo companies but chose Lux based on the reviews from Yelp. They DID NOT DISAPPOINT. Making a reservation was clear, easy, pain-free and I wasn't left crossing my fingers all the details were correctly entered. On the day of, our driver (Alvin) was there before we landed, and I had a text waiting to give me directions as to where we would meet. Not only was he on time and very personable, he drove nicely. This sounds so funny, but at the end of a long weekend, and as the passenger in the rear of the SUV, the very last thing I want is to feel like my driver is in a vicious cycle of gas-brake-gas-brake-gas, etc. Alvin was great. Beyond great. I will use Lux and recommend Lux whenever possible now. Thanks Lux Limo!
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